Returns & Refunds Policy
At Minky Homecare, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange, provided they are in their original condition.
Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags and instructional manuals are included to prevent damage during transit.
Ship to Minky
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home collection.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing